Privacy policy.

 Two Towns Down Brewery Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://www.twotownsdown.com (the “Site”).

Data Protection Legislation

It refers to all applicable privacy and data protection laws including (i) the General Data Protection Regulation ((EU) 2016/679), the Data Protection Act 2018 and any further or additional national implementing laws, regulations and secondary legislation relating to the processing of Personal Data and the privacy of electronic communications, as amended, replaced or updated from time to time, including the Privacy and Electronic Communications Directive (2002/58/EC) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426). 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.” We do not hold or retain any of the above information as all payments and orders are processed through Paypal. Please visit https://www.paypal.com/uk/webapps/mpp/ua/privacy-full for more information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (e.g. arranging for shipping, and providing you with invoices and/or order confirmations).  We may use your order information to communicate with you regarding the status of your order.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). For example see Google analytics below.

GOOGLE ANALYTICS

In common with many other websites when you visit www.twotownsdown.com we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this not to identify you personally but to analyse your use of our website in order to deliver relevant website content and advertisements to you and to understand the effectiveness of our marketing and advertising activities.

By visiting our website we may have access to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.

This data may be processed for the purposes of analysing the use of our website and our services. The legal basis for this processing is Legitimate Interest, namely monitoring and improving our website and services.

We may collect the name, email address, organisation and location of business of subscribers to our trade email updates. All data is collected in strict compliance with the Data Protection Act 1998. By providing your details on the website you consent to Two Towns Down recording, maintaining and using such data to keep you informed of new products, promotions and other information we feel is relevant. We will not pass your details onto third parties without your permission unless such disclosures are necessary to provide our service or are required by law or governing bodies. You may cancel any email subscription at any time, we will endeavour to update our records in a timely manor, however it is possible you may still receive emails in the short period of time after you unsubscribe and before we update our records.

This website and third party content on this website may store Cookies on your device, these are used to improve your experience by saving preferences and also to enable us to record anonymous data about the use of our website. You may turn off cookies in your web browser.

You can contact us using any of the methods under the ‘Contact Us’ section of the website.

This website may contain links to other websites, such links are provided in good faith. We cannot accept any responsibility for content or security of third party websites and you are advised to exercise caution when accessing such websites our terms & conditions, privacy and cookie policies do not extend to other websites.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

If you sign up for our Newsletter, we will use your personal information (your name and email only) to communicate recent developments at the brewery, offers and other updates.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

or select the unsubscribe button at the bottom of our newsletter.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@twotownsdown.com or by mail using the details provided below:

Unit 13 Friarton Triangle, Friarton road PH2 8EL, United Kingdom

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.